Capital Region Medical Center (CRMC) has selected Cerner to implement an integrated electronic health record (EHR) and revenue cycle management solutions to support improved health outcomes and optimized revenue functions. University of Missouri (MU) Health Care will extend its Cerner Millennium® domain to CRMC. As an affiliate of MU Health Care since 1997, the domain extension to CRMC will further the health system’s well-established collaboration with Cerner.
“We are excited to broaden our collaboration with CRMC to bring them access to the Tiger Institute for Health Innovation’s integrated platform and solutions,” said Jonathan Curtright, CEO, MU Health Care. “As a result of the successes we’ve seen in patient care while working with Cerner, we look forward to seeing improved health outcomes for patients at CRMC and MU Health Care.”
Cerner and MU previously formed the Tiger Institute for Health Innovation with the mission to transform health care for Missourians. The Tiger Institute and Cerner ITWorksSM manage the EHR and IT operations for MU Health Care, now extending this arrangement to CRMC. After implementation, Cerner will assume day-to-day management of CRMC’s IT operations and staff. By enlisting Cerner to handle IT service delivery, CRMC will have the opportunity to optimize resources and drive efficiencies.
“With our close relationship with MU Health Care through the Tiger Institute, this extension to CRMC will continue Cerner’s support of the health and well-being of people across the state of Missouri,” said Joanne Burns, senior vice president and chief strategy officer, Cerner. “This new relationship furthers our ongoing effort to use Cerner’s technology and IT services to meet the needs of patients statewide, as well as improve the health care experience for clinicians and those people receiving care.”
CRMC will transition to Cerner Millennium, a health care IT platform designed to support an individual’s care journey across the continuum – from the doctor’s office to the hospital and other venues of care – with consistent patient engagement. The Cerner Millennium system will provide CRMC staff with a digital record of their patients’ health history, providing a more complete, near real-time view of an individual’s health. Through the new online, integrated patient portal, people will be able to securely message doctors, schedule appointments and access their health history across both CRMC and MU Health Care.
“CRMC’s affiliation with MU Health Care is an important strategy to help us provide higher quality care to the communities we serve together,” said Gaspare Calvaruso, president, CRMC. “We are excited to be able to leverage that affiliation to also work with Cerner. We are thrilled that our IT associates can continue to serve us while also being part of a world-renowned company. Our strategic vision of constantly evaluating and adapting to the changing health care landscape aligns with Cerner, and we are confident they will support us in improving care now and into the future.”
CRMC made the choice based on its goal to have one integrated and efficient platform to allow for seamless care across its organization, as well as MU Health Care. Combining the strengths of an academic health center with those of a community hospital, this agreement will lay the foundation for future shared services and clinical pathways between CRMC and MU Health Care. With Cerner’s experience and presence throughout the region, CRMC will be better prepared to face the ever-changing health care landscape.
“Unifying MU Health Care and CRMC on one integrated EHR will support the flow of health information between the organizations to create a more seamless patient experience,” said Zane Burke, president, Cerner. “This extension of Cerner’s work with the University of Missouri helps scale our collaboration beyond large health systems in Missouri to facilitate better outcomes in local communities like Jefferson City.”
Healthcare IT News released the Best Hospital IT Departments, with MU Health Care’s Tiger Institute landing top rankings among other large hospitals.
In July 2017, Tiger Institute Board of Governors agreed to move forward with the implementation of Cerner’s revenue cycle to replace existing systems for registration, scheduling, patient accounting, and practice management.
Our goal is to finalize contracting by end of 2017 and kick off the project in the summer of 2018. A clinically integrated revenue cycle will benefit the health system by helping further prepare us to compete in the future.
Reasons to begin this change now include:
- Reimbursement shifting from fee for service
- Need to tie charges to clinical activity for alternative payment models
- Industry moving to integrated platforms
- Aging Platform in GE
Single sign-on streamlines our users’ login experience by ensuring the username/password used to log into all computers is the same as the credentials required to sign into all Cerner Millennium applications.
Our users like having one set of credentials to remember, and calls to the Help Desk for password resets dropped significantly.
Finally, single sign-on was a prerequisite for several health system-wide projects and required for projects to meet their timelines.
Follow Me Technology
With Follow Me Technology users can log into a virtual desktop running on specific hardware within the health system and have that same session “follow” them whenever they log into another PC.
This time saver completely changes our users’ workflows. No longer do they have to sign into each computer they use. Instead, they sign into all applications once at the beginning of the day. This capability saves significant amounts of time once a user is properly trained and comfortable with the new workflow. iAccess “tap-and-go” functionality, in which users log in with their badges, is coming soon.
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