COLUMBIA, Mo. (Oct. 31, 2018) — Lake Regional Health System and University of Missouri Health Care are collaborating to provide patients with improved access to their health information. Patients at MU Health Care and Lake Regional Health System ambulatory clinics will share their electronic health record (EHR) and patient portal from Cerner, a global leader in health care technology, to support a smooth transition, regardless of where they receive care.
As the health care landscape continues to change, it’s important that we explore ways to improve the health of patients throughout Missouri,” said Jonathan Curtright, chief executive officer of MU Health Care. “We are thrilled to partner with Lake Regional Health System to bring our academic system of care and shared medical record to the Lake of the Ozarks. We are confident that this extension will ultimately enhance coordination of care across the lake region and that the patient experience will be enriched.
Dane W. Henry, FACHE, chief executive officer of Lake Regional Health System, noted that MU Health Care and Lake Regional have a history of collaboration as founding members of the Health Network of Missouri. The collaborative network was formed in 2014 to improve access and the coordination of care for Missourians.
Lake Regional’s involvement in the Health Network of Missouri has expanded our relationship with MU Health Care and other regionally collaborating health systems,” Henry said. “At the heart of our affiliation is a desire to use information technology to innovate better ways to care for our shared patients. Improving the flow of health information for our providers and their patients supports improved care coordination, enhanced patient experience and the goal of better health outcomes. Leveraging this relationship and working with the Tiger Institute for Health Innovation is a bold step toward the future for Lake Regional and the communities we serve.
EHR and IT operations for MU Health Care are managed by the Tiger Institute for Health Innovation, a unique private/public partnership between Cerner and MU designed to transform health care for Missourians. The collaboration with Lake Regional follows an extension of MU Health Care and Cerner’s IT expertise to Capital Region Medical Center in Jefferson City earlier this year.
Through the Tiger Institute, we continue to expand our relationship with MU Health Care and the regional health systems it extends our solutions and collaborative services to,” said Joanne Burns, senior vice president and chief strategy officer, Cerner. “With the support of our technology and expertise, relationships like the one between MU Health Care and Lake Regional help doctors, nurses and staff in Missouri and across the globe improve people’s health and their health care experiences.
Lake Regional’s clinics will transition to Cerner Millennium®, a health care IT platform designed to support and engage consumers through their health care journey across venues of care — from the doctor’s office to the hospital and clinics. The Cerner Millennium platform will provide Lake Regional staff with a digital record of their patients’ health history, providing an up-to-date view of an individual’s health and well-being. Through the new online, integrated patient portal, people will be able to securely message doctors, schedule appointments and access their health history across Lake Regional, Capital Region Medical Center and MU Health Care.
In addition to extending EHR connections with MU Health Care and Capital Region Medical Center, Lake Regional will also become a member of the Tiger Institute Health Alliance health information exchange. The health exchange connects Missouri hospitals, clinics and post-acute care providers, allowing different organizations to electronically share and use up-to-date patient records.
About University of Missouri Health Care
As the state’s premier academic health system, University of Missouri Health Care offers a full spectrum of care, ranging from primary care to highly specialized, multidisciplinary treatment for patients with the most severe illnesses and injuries. Patients from each of Missouri’s 114 counties are served by approximately 6,000 physicians, nurses and health care professionals at MU Health Care. MU Health Care facilities include Ellis Fischel Cancer Center, the Missouri Orthopaedic Institute, the Missouri Psychiatric Center, University Hospital, and Women’s and Children’s Hospital in Columbia. Affiliates include Capital Region Medical Center in Jefferson City, Columbia Family Medical Group, Columbia Surgical Associates and Rusk Rehabilitation Center. New clinic locations in 2017 include Family Medicine – Fulton Family Health and the Family Medicine clinic in Ashland. MU Health Care is a founding member of the Health Network of Missouri and MPact Health. More than 50 MU Health Care outpatient clinics in central Missouri receive outpatient visits exceeding 550,000 annually. For more information, visit http://muhealth.org.
About Lake Regional Health System
Lake Regional Health System provides comprehensive health care services to residents and visitors throughout the mid-Missouri region. The hospital is a Level II Stroke Center, Level II STEMI (heart attack) Center and Level III Trauma Center. Lake Regional also provides a wide range of specialties, including cancer care, heart care, orthopedics and women’s health. Plus, Lake Regional operates primary care clinics, Express Care clinics, rehab therapy clinics, programs for home health and hospice, and retail pharmacies. To learn more, visit www.lakeregional.com.
Cerner’s health technologies connect people and information systems at more than 27,500 contracted provider facilities worldwide dedicated to creating smarter and better care for individuals and communities. Recognized globally for innovation, Cerner assists clinicians in making care decisions and assists organizations in managing the health of their populations. The company also offers an integrated clinical and financial system to help manage day-to-day revenue functions, as well as a wide range of services to support clinical, financial and operational needs, focused on people. For more information, visit Cerner.com, The Cerner Blog or connect on Facebook, Instagram, LinkedIn, Twitter or The Cerner Podcast. Nasdaq: CERN. Smarter Care. Better Outcomes. Healthier You.
Lake Regional Health System: Jennifer Bethurem, director of public relations, email@example.com, 573-348-8755
Cerner: Austin Cozzolino, public relations, firstname.lastname@example.org, 816-786-2154
MU’s strides in precision medicine can be conceptualized as “big data” that uses rapidly accumulating information systems related to the genome, metabolome, microbiome, environment, biosensor technologies, and individual behaviors, among others. Although precision medicine is more than just genomics, these data sets are particularly relevant for many areas of physician practice.
Genomic data presents many challenges for the current generation of EHRs, including:
- Data storage
- Data life cycle
- Data standards,Complexity of order entry
- Complexity of data interpretation
However, the EHR is rapidly becoming a platform that uses new standards, such as HL7 FHIR (Fast Health Interoperability Resources) and SMART (Substitutable Medical Applications and Reusable Technology). These platforms enable third-party developers to rapidly integrate next-generation applications into EHRs.
This “SMART on FHIR” framework enables Clinical Decision Support (CDS) strategies that leverage “hooks” to provide:
- Context-sensitive information
- Alternative choices for providers
- Access to more in-depth applications, if needed
The EHR can already capture the phenotypic and clinical information to enhance personalized medicine. We believe this capability presents a unique opportunity for precision medicine at MU.
Planning for the future
In January, we held a retreat to identify areas where MU faculty can make unique scientific contributions that do not largely duplicate research at peer institutions.
We chartered four interdisciplinary teams to identify pilot projects in the domains of oncology, cardiovascular disease, autism spectrum disorders, and “Beyond Next Generation Sequencing”.
Through these pilot projects, we will grow biospecimen collection standards, storage protocols, information analytics and workflows needed to support each of these initiatives.
We charged a fifth team with developing a proposal for a technology-enabled, clinical decision support precision medicine project.
Through these pilot projects, we will expand the technical manpower needed to enhance the biomedical informatics infrastructure at MU.
Expanding our industry partnerships
Industry partnerships represent a source of potential research funding. As such, we are building on our successful engagement with our first partner, and are investigating other industry partnerships.
With one partner we aim to develop an application for the efficient collection, organization, and presentation of tumor board data and references.
Efforts are underway to build Phase II of the project, which impacts development using SMART on FHIR technology. We are having conversations about where we want to take the relationship over the next five years — beyond the end of the project.
We are also talking with two premier device companies. One proposal is a Joint Research Data Center that will merge implanted rhythm management device data with MU’s clinical data to explore and develop new predictive models for cardiac interventions.
An early demonstration project focuses on our ability to integrate a cloud-connected enteral feeding device into the Cerner EHR. This demonstration project will help develop a research platform for putting translational device-related decision support into practice.
Exceptional access to data
Over the next year, MU looks to extend our leadership in the Greater Plains Collaborative (GPC). Initially funded by the Patient Centered Outcomes Research Institute, this Community Data Research Network (CDRN) represents a critical opportunity for continuing to expand research funding.
Many GPC members use competing EHRs, so participation is an opportunity to demonstrate MU, Tiger Institute, and Cerner capabilities in the data sharing arena. As a full participant in the Patient-Centered Outcomes Research Network, we continue to enhance our Common Data Model (CDM). This work enables participation in nationwide trials, such as Aspirin Dosing: A Patient-Centric Trial Assessing Benefits and Long-Term Effectiveness, “ADAPTABLE” clinical trial.
Our next milestone is to enhance the CDM with American Community Survey data to enable participation in a nationwide diabetes study called Natural Experiments for Translation in Diabetes.
I2B2 continues to be a centerpiece of our data-related cyberinfrastructure plan. Our focus has been on both ensuring quality of I2B2 and continuing to enhance with new datasets.
Over the next six months, we will move a copy of this tool to our local environment. This will increase the scale of this critical asset to support researchers and make us more agile in the marketplace.
In the past, we would often support research with a time-intensive, one-time build of a research dataset. In the future, we will direct those same resources at enhancing the existing I2B2 clinical ontology with geospatial and publicly available data (such as the American Community Survey Data).
More large-scale research projects
In early 2017, the MU Research Computing Support Services group successfully completed the security review process for a High Performance Computing (HPC) environment capable of storing/processing ePersonal Health Information.
This Secure4 environment lets us do large-scale health and bio-informatics projects, such as data mining and predictive algorithm development.
Our first demonstration projects center around the availability of HealthFacts data in the HPC environment.
With more tools and infrastructure in place, along with well-defined common goals, we look to a future in which our partnership can further enhance research at MU.
Collaboration the key to becoming a regional and national player
In 2018 we will focus on how to bring Cerner and Tiger Institute capabilities together to further our clinical research priorities and mission. In this environment, we look to maximize the benefit from industry partnerships.
Through the GPC CDRN and our participation with the Kansas City Area Life Sciences Institute, we are solidifying our relationship with University of Kansas Medical Center on the Kansas City side.
A recent Clinical and Translational Science Award partnership with Washington University is a move toward strengthening our relationships in the St. Louis area. The objective is to streamline the environment to enable researchers to take discoveries and turn them into clinical practice with Bio-Medical Informatics as a key enabler.
Through these partnerships, we will grow MU’s iconic standing in the research community.
At MU Health Care, our emergency department (ED) is maxed out and we are in the middle of an expansion project. We must streamline care and transitions within the ED to minimize patients leaving without being seen and deliver better outcomes.
Therefore, in collaboration with Cerner’s Emergency Medicine group, Tiger Institute developed the National Emergency Department Overcrowding Score (NEDOCS) component for display on the ED Real Time Dashboard.
The NEDOCS algorithm provides an overcrowding score based on factors in the ED, including number of waiting patients, free beds in the institution, and ED patients on ventilators — among others.
We can solve overcrowding and improve patient experience by sending alerts to providers and hospital administration when the ED patient volume begins to surge. The surge plan is designed to provide methods for floor and ED staff to mitigate the factor(s) contributing to department overcrowding, and to get patients seen and moved to the appropriate level of care more quickly.
Hospital administrators, floor personnel, and ED staff proactively implement the part of the surge plan which fits their area — all with the goal of decreasing the load on the ED. By managing surges well, we predict better outcomes and improved patient satisfaction scores.
The development work done at Tiger Institute is available to the broader Cerner ED Dashboard client base. The NEDOCS component and alerting system now provide value to more than 15 health systems.
Advancements in portal technology continue to make it easier for patients to access their health care records.
A patient launches his or her account by matching name, date of birth, and phone number. Then the portal sends a verification key to the patient’s cell phone on record. Once the patient enters the confirmation key, they access their personal health information and begin taking a more active role in both health and care.
The framework below shows how the portal informs, engages, and empowers our patients and helps patients become partners with us in their health care and supports the community.
A diabetic patient can easily review when they last documented a vision check, a foot check, or had a Hemoglobin A1C test run and the result of that test. As time draws near for their next clinical exam, the patient can schedule an appointment using any computer or mobile phone. Patients can send and receive secure messages with their provider to ask and answer simple questions.
The patient portal is an important piece of patient engagement. Seeing your physician’s notes after a visit is groundbreaking, and it’s a huge step forward. Giving our patients easy access to their own health information helps create engaged and loyal patients.
Chief Patient Experience Officer
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