Healthcare IT News released the Best Hospital IT Departments, with MU Health Care’s Tiger Institute landing top rankings among other large hospitals.
MU’s strides in precision medicine can be conceptualized as “big data” that uses rapidly accumulating information systems related to the genome, metabolome, microbiome, environment, biosensor technologies, and individual behaviors, among others. Although precision medicine is more than just genomics, these data sets are particularly relevant for many areas of physician practice.
Genomic data presents many challenges for the current generation of EHRs, including:
- Data storage
- Data life cycle
- Data standards,Complexity of order entry
- Complexity of data interpretation
However, the EHR is rapidly becoming a platform that uses new standards, such as HL7 FHIR (Fast Health Interoperability Resources) and SMART (Substitutable Medical Applications and Reusable Technology). These platforms enable third-party developers to rapidly integrate next-generation applications into EHRs.
This “SMART on FHIR” framework enables Clinical Decision Support (CDS) strategies that leverage “hooks” to provide:
- Context-sensitive information
- Alternative choices for providers
- Access to more in-depth applications, if needed
The EHR can already capture the phenotypic and clinical information to enhance personalized medicine. We believe this capability presents a unique opportunity for precision medicine at MU.
Planning for the future
In January, we held a retreat to identify areas where MU faculty can make unique scientific contributions that do not largely duplicate research at peer institutions.
We chartered four interdisciplinary teams to identify pilot projects in the domains of oncology, cardiovascular disease, autism spectrum disorders, and “Beyond Next Generation Sequencing”.
Through these pilot projects, we will grow biospecimen collection standards, storage protocols, information analytics and workflows needed to support each of these initiatives.
We charged a fifth team with developing a proposal for a technology-enabled, clinical decision support precision medicine project.
Through these pilot projects, we will expand the technical manpower needed to enhance the biomedical informatics infrastructure at MU.
Expanding our industry partnerships
Industry partnerships represent a source of potential research funding. As such, we are building on our successful engagement with our first partner, and are investigating other industry partnerships.
With one partner we aim to develop an application for the efficient collection, organization, and presentation of tumor board data and references.
Efforts are underway to build Phase II of the project, which impacts development using SMART on FHIR technology. We are having conversations about where we want to take the relationship over the next five years — beyond the end of the project.
We are also talking with two premier device companies. One proposal is a Joint Research Data Center that will merge implanted rhythm management device data with MU’s clinical data to explore and develop new predictive models for cardiac interventions.
An early demonstration project focuses on our ability to integrate a cloud-connected enteral feeding device into the Cerner EHR. This demonstration project will help develop a research platform for putting translational device-related decision support into practice.
Exceptional access to data
Over the next year, MU looks to extend our leadership in the Greater Plains Collaborative (GPC). Initially funded by the Patient Centered Outcomes Research Institute, this Community Data Research Network (CDRN) represents a critical opportunity for continuing to expand research funding.
Many GPC members use competing EHRs, so participation is an opportunity to demonstrate MU, Tiger Institute, and Cerner capabilities in the data sharing arena. As a full participant in the Patient-Centered Outcomes Research Network, we continue to enhance our Common Data Model (CDM). This work enables participation in nationwide trials, such as Aspirin Dosing: A Patient-Centric Trial Assessing Benefits and Long-Term Effectiveness, “ADAPTABLE” clinical trial.
Our next milestone is to enhance the CDM with American Community Survey data to enable participation in a nationwide diabetes study called Natural Experiments for Translation in Diabetes.
I2B2 continues to be a centerpiece of our data-related cyberinfrastructure plan. Our focus has been on both ensuring quality of I2B2 and continuing to enhance with new datasets.
Over the next six months, we will move a copy of this tool to our local environment. This will increase the scale of this critical asset to support researchers and make us more agile in the marketplace.
In the past, we would often support research with a time-intensive, one-time build of a research dataset. In the future, we will direct those same resources at enhancing the existing I2B2 clinical ontology with geospatial and publicly available data (such as the American Community Survey Data).
More large-scale research projects
In early 2017, the MU Research Computing Support Services group successfully completed the security review process for a High Performance Computing (HPC) environment capable of storing/processing ePersonal Health Information.
This Secure4 environment lets us do large-scale health and bio-informatics projects, such as data mining and predictive algorithm development.
Our first demonstration projects center around the availability of HealthFacts data in the HPC environment.
With more tools and infrastructure in place, along with well-defined common goals, we look to a future in which our partnership can further enhance research at MU.
Collaboration the key to becoming a regional and national player
In 2018 we will focus on how to bring Cerner and Tiger Institute capabilities together to further our clinical research priorities and mission. In this environment, we look to maximize the benefit from industry partnerships.
Through the GPC CDRN and our participation with the Kansas City Area Life Sciences Institute, we are solidifying our relationship with University of Kansas Medical Center on the Kansas City side.
A recent Clinical and Translational Science Award partnership with Washington University is a move toward strengthening our relationships in the St. Louis area. The objective is to streamline the environment to enable researchers to take discoveries and turn them into clinical practice with Bio-Medical Informatics as a key enabler.
Through these partnerships, we will grow MU’s iconic standing in the research community.
In July 2017, Tiger Institute Board of Governors agreed to move forward with the implementation of Cerner’s revenue cycle to replace existing systems for registration, scheduling, patient accounting, and practice management.
Our goal is to finalize contracting by end of 2017 and kick off the project in the summer of 2018. A clinically integrated revenue cycle will benefit the health system by helping further prepare us to compete in the future.
Reasons to begin this change now include:
- Reimbursement shifting from fee for service
- Need to tie charges to clinical activity for alternative payment models
- Industry moving to integrated platforms
- Aging Platform in GE
Single sign-on streamlines our users’ login experience by ensuring the username/password used to log into all computers is the same as the credentials required to sign into all Cerner Millennium applications.
Our users like having one set of credentials to remember, and calls to the Help Desk for password resets dropped significantly.
Finally, single sign-on was a prerequisite for several health system-wide projects and required for projects to meet their timelines.
Follow Me Technology
With Follow Me Technology users can log into a virtual desktop running on specific hardware within the health system and have that same session “follow” them whenever they log into another PC.
This time saver completely changes our users’ workflows. No longer do they have to sign into each computer they use. Instead, they sign into all applications once at the beginning of the day. This capability saves significant amounts of time once a user is properly trained and comfortable with the new workflow. iAccess “tap-and-go” functionality, in which users log in with their badges, is coming soon.
With the aging Pyxis dispensing system, MU Health Care opted to undertake a system-wide replacement with the integrated RxStation solution. Beginning in August 2016 with the pilot, through August 2017, Tiger Institute completed the largest-to-date implementation of RxStation. Nine semi trucks delivered the components needed for customizable configurations across the health system.
Benefits to pharmacy include further decentralized dispensing of medications, automated reconciliation of controlled substances, and integration of formulary and patient management within the EHR. Pharmacy now offers more than 90% of available medications through the automated dispensing cabinets, compared to less than 40% with Pyxis, a 56% increase. Medications filled at cart fill with Pyxis was at 42% and now has dropped to less than 5% with RxStation, an 89% decrease.
Nursing can now see the patient record and queued medications at the dispensing cabinet and have immediate access to verified medication orders. They can queue up their medications from their workstation prior to approaching the cabinet, minimizing any wait times. Nurses can also create any needed patient/drug labels at the station.
At MU Health Care, our emergency department (ED) is maxed out and we are in the middle of an expansion project. We must streamline care and transitions within the ED to minimize patients leaving without being seen and deliver better outcomes.
Therefore, in collaboration with Cerner’s Emergency Medicine group, Tiger Institute developed the National Emergency Department Overcrowding Score (NEDOCS) component for display on the ED Real Time Dashboard.
The NEDOCS algorithm provides an overcrowding score based on factors in the ED, including number of waiting patients, free beds in the institution, and ED patients on ventilators — among others.
We can solve overcrowding and improve patient experience by sending alerts to providers and hospital administration when the ED patient volume begins to surge. The surge plan is designed to provide methods for floor and ED staff to mitigate the factor(s) contributing to department overcrowding, and to get patients seen and moved to the appropriate level of care more quickly.
Hospital administrators, floor personnel, and ED staff proactively implement the part of the surge plan which fits their area — all with the goal of decreasing the load on the ED. By managing surges well, we predict better outcomes and improved patient satisfaction scores.
The development work done at Tiger Institute is available to the broader Cerner ED Dashboard client base. The NEDOCS component and alerting system now provide value to more than 15 health systems.
Advancements in portal technology continue to make it easier for patients to access their health care records.
A patient launches his or her account by matching name, date of birth, and phone number. Then the portal sends a verification key to the patient’s cell phone on record. Once the patient enters the confirmation key, they access their personal health information and begin taking a more active role in both health and care.
The framework below shows how the portal informs, engages, and empowers our patients and helps patients become partners with us in their health care and supports the community.
A diabetic patient can easily review when they last documented a vision check, a foot check, or had a Hemoglobin A1C test run and the result of that test. As time draws near for their next clinical exam, the patient can schedule an appointment using any computer or mobile phone. Patients can send and receive secure messages with their provider to ask and answer simple questions.
The patient portal is an important piece of patient engagement. Seeing your physician’s notes after a visit is groundbreaking, and it’s a huge step forward. Giving our patients easy access to their own health information helps create engaged and loyal patients.
Chief Patient Experience Officer
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