August

TeleTracking Go-live at WCH

Efficiency - LBTeleTracking’s Transport Tracking system is used by staff to request the transport of patients or supplies.

Previously staff had to call to page a transporter and the transporter would then call the requester back to get the details of the transport (who/what to be transported? From where? To where? Round trip? Etc)  With the new system in place, all of the current patients are in the system so requester just clicks the patient or item needed, clicks where the patient or item needs to go, and the system automatically pages the available transporter.  The transporters then can update the progress in the same system so the requester knows the status of their request.  This project was used as a QI project.